To request ongoing support for TPN Invoicing and TPN SOAP Web then please
complete this form.
The charge for support is £25.00 plus VAT per calendar month. To
keep costs down a monthly invoice will be sent by email. The program has
always been aimed at being as low cost as possible by being as reliable
as we can possibly make it.
The current version of TPN Invoicing is 3.78 and there are no plans to
update this particular program any further. There are no plans to add code
to cover the TPN UK XL services. There is a new program in the pipeline
but this will take up to a year to produce. The TPN SOAP Web program is
receiving multiple updates to keep it in line with changes at TPN that
affect the transfer of data. The monthly charge is aimed mainly in keeping
this program up to date and very basic support for the Invoicing program.
The cost does not include dialling-in and resolving issues remotely nor
dealing with setting up that is covered in the manual. Future versions
of the TPN SOAP Web program will only be available to users with monthly
Support requests should be made initially by email to firstname.lastname@example.org
If you agree to these terms then please complete the details below.